Our services

We provide a comprehensive and high quality service; we deal with all the flower export process from Ecuador to anywhere in the world.

Initial consultation

We offer an initial market consultation to clear up any doubts; we will provide you with information about the product, types of flower and varieties available; we will give you details of the farms and suppliers we work with and, finally, we will set the delivery dates and terms and conditions.

We will answer any questions as we are interested in your specific needs in order to establish the best working arrangement.

Once we have established the requirements of each customer, we draw up a sales estimate, with estimated prices, quantities and associated services. We provide a free no obligation estimate.

Request a forecast

Request a forecast

Once we have established the requirements of each customer, we draw up a sales estimate, with estimated prices, quantities and associated services. We provide a free no obligation estimate.

Orders

We will establish with you the terms and conditions of the orders, fixed order, variable order, quantity, shipping days, freight company, payment terms and how to manage incidents.

No customer is small but remember that in order for air freight shipping to be cost-effective, the minimum order has to be above 100kg.

In Ecuador we work on the basis of the “Open Market” purchasing model: prices fluctuate according to market conditions (offer and demand), seasonality, weather and production conditions.

We aim to get the best flowers at the best price. Our market knowledge, size of purchases and close relationship with local producers are some of our advantages when it comes to negotiating.

Purchases

Purchases

In Ecuador we work on the basis of the “Open Market” purchasing model: prices fluctuate according to market conditions (offer and demand), seasonality, weather and production conditions.

We aim to get the best flowers at the best price. Our market knowledge, size of purchases and close relationship with local producers are some of our advantages when it comes to negotiating.

Cargo

We deal with transit reservations and coordinate deliveries with freight forwarders. We are constantly dispatching flowers; during peak periods we work with air freighters to ensure reservations and avoid delays.

Customers’ orders must be dispatched complete and in perfect condition. Deliveries are checked from the farms to the freighter and we hire external agencies to carry out quality inspections prior to shipping.

Shipping

Shipping

Customers’ orders must be dispatched complete and in perfect condition. Deliveries are checked from the farms to the freighter and we hire external agencies to carry out quality inspections prior to shipping.

Invoicing

Forget about paperwork, once your order has been dispatched we will issue one single invoice including details of the farms, varieties and associated costs to product and freight.

Customer satisfaction is our priority, for this reason we deal directly with any incident and complaint with farms and air freighters.

After-Sales Service

After-Sales Service

Customer satisfaction is our priority, for this reason we deal directly with any incident and complaint with farms and air freighters.

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